Returns
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Balloons
Conditions of return
Fun Club covers all return shipping costs! Simply email us and we will send you a return label. Once your item has returned in like-new condition to the warehouse, your refund will be processed.